Embassy Suites By Hilton West Palm Beach Central

Staff was very professional and polite. Joseph,samuel,tami give superb service. My wife's birthday was Sunday and desk clerk give her a free ice. Outstanding customer service. Including the omelet maker for breakfast. I recommended to friends, family and work associates. Two thumbs up!!!

Clean and well mannered staff.

The dinner menu may be improved,

I liked that room service was quick. Complimentary breakfast and happy hour was great. I had no problem with parking. Something I wouldn't mind getting fixed is the heavy door slamming shut. Every time I entered the room and just let the door go, it always slammed shut and made a loud noise. Another thing is that the jets in the hot tub did not work. The pool area was nice. I would definitely recommend this hotel for a weekend getaway.

Great location. Cook to order breakfast and manager's afternoon reception are what bring me back to Embassy Suites. This one did not disappoint. I love being able to spread out in the suite style floor plan.

The property had many amenities, including a pool, fitness center, complimentary happy hour and breakfast. The rooms were large and comfortable

There were a few minor details in terms of our room, such as not having coffee cups the second day we stayed. These were minor issues, however

Free snacks and drinks was such a winner. Where do you get that nowadays? Breakfast was included which was awesome. Great pastries. Friendly staff. Warm pool.

Wi fi not too stable.

Lisa was superb, left us with a warm and fuzzy feeling about our stay. She chit-chatted with us at breakfast and offered us a 2 pm check out, greatly appreciated since one person wasn't feeling well and was having a challenge getting up and dressed to leave at noon. She later helped us with our luggage to the vehicle and even took a minute to toss ball with the kids before getting back to her busy day. The chefs and breakfast staff were all excellent. With the option for personalized omelets, the breakfast variety was great and was tasty.

On checkin night, late night, we had to argue to get towels, wash cloths, extra pillows and blankets even though the reservation was for 4 adults & 2 small children. There was enough for one but barely enough for two! Scott was very nice when we checked in but whomever answered when we dared to follow up, an hour after the initial phone request, wanted to know what our problem was! Damn rude! Many thanks to the lady from housekeeping who finally showed up with 2 towels, she went back and got us all that we needed to be comfortable.

Happy hours

Everything! This was my 1st time and I can't wait to stay again.

The complimentary upgrade , pleasant staff

Not very clean

Breakfast

The rooms are too hot, we were transferred one night and still was not cool enough.

Everything! Complimentary breakfast and complimentary drinks between 5p-7p. Wow!!!

The price

All the accommodation.. Happy hour is great .. Brings pple in .. Amnesties are great also .. Overall would love to come back here ..!

The breakfast chef is incredible...a black man been there for years is the star of the joint. Kicky embassy